"Process" is a term which means different things to different people. In this post, though, with "Business Process" I am referring to a set of interrelated activities that gets initiated by a triggering event, and achieves a specific outcome for the customer and stakeholders. While not exact quotation, this directly draws from the excellent book on the topic, "Workflow Modeling" by Alec Sharp. I cannot recommend this book enough!
“While headlines focus on strategy and financials, true success depends on how well people are integrated. At Sininen Polku, we’ve seen that leadership alignment, cultural integration, and open communication are the real game-changers. When people are supported through change, a merger becomes a launchpad for long-term growth and renewal.”
“In major transformation programs, rushing forward can feel necessary—but true progress begins with meaningful dialogue. When steering groups take time to align on common objectives, listen openly, and build trust, they lay the groundwork for lasting commitment and successful execution.”